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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 195,21 (€ 226,45 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 262,00 (€ 303,92 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 950,38 (€ 1.102,43 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 210,62 (€ 244,33 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 467,48 (€ 542,27 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 935,30 (€ 1.084,95 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.280,90 (€ 2.645,84 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 133,57 (€ 154,94 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 195,21 (€ 226,45 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 262,00 (€ 303,92 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 950,38 (€ 1.102,43 inkl. MwSt.)
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3 years Basic Support Renewal
€ 313,37 (€ 363,51 inkl. MwSt.)
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3 years Standard Support Renewal
€ 467,48 (€ 542,27 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 621,60 (€ 721,06 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.280,90 (€ 2.645,84 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 262,00 (€ 303,92 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 395,07 (€ 458,28 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 518,86 (€ 601,87 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.900,76 (€ 2.204,88 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 416,11 (€ 482,69 inkl. MwSt.)
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