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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 201,14 (€ 233,33 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 269,96 (€ 313,15 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 979,26 (€ 1.135,93 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 217,02 (€ 251,75 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 481,68 (€ 558,75 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 963,72 (€ 1.117,92 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.350,21 (€ 2.726,24 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 137,63 (€ 159,65 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 201,14 (€ 233,33 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 269,96 (€ 313,15 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 979,26 (€ 1.135,93 inkl. MwSt.)
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3 years Basic Support Renewal
€ 322,89 (€ 374,55 inkl. MwSt.)
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3 years Standard Support Renewal
€ 481,68 (€ 558,75 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 640,49 (€ 742,97 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.350,21 (€ 2.726,24 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 269,96 (€ 313,15 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 407,07 (€ 472,20 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 534,62 (€ 620,16 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.958,51 (€ 2.271,87 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 428,75 (€ 497,36 inkl. MwSt.)
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