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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 203,85 (€ 242,59 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 273,60 (€ 325,58 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 992,45 (€ 1.181,01 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 219,95 (€ 261,73 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 488,17 (€ 580,93 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 976,70 (€ 1.162,28 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.381,87 (€ 2.834,42 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 139,48 (€ 165,98 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 203,85 (€ 242,59 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 273,60 (€ 325,58 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 992,45 (€ 1.181,01 inkl. MwSt.)
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3 years Basic Support Renewal
€ 327,24 (€ 389,41 inkl. MwSt.)
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3 years Standard Support Renewal
€ 488,17 (€ 580,93 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 649,12 (€ 772,45 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.381,87 (€ 2.834,42 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 273,60 (€ 325,58 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 412,56 (€ 490,94 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 541,82 (€ 644,77 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.984,89 (€ 2.362,02 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 434,53 (€ 517,09 inkl. MwSt.)
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