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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 201,93 (€ 240,30 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 271,02 (€ 322,51 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 983,09 (€ 1.169,88 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 217,87 (€ 259,27 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 483,57 (€ 575,45 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 967,49 (€ 1.151,32 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.359,41 (€ 2.807,70 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 138,16 (€ 164,42 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 201,93 (€ 240,30 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 271,02 (€ 322,51 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 983,09 (€ 1.169,88 inkl. MwSt.)
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3 years Basic Support Renewal
€ 324,15 (€ 385,74 inkl. MwSt.)
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3 years Standard Support Renewal
€ 483,57 (€ 575,45 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 642,99 (€ 765,16 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.359,41 (€ 2.807,70 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 271,02 (€ 322,51 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 408,66 (€ 486,31 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 536,71 (€ 638,69 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.966,18 (€ 2.339,75 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 430,43 (€ 512,21 inkl. MwSt.)
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