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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 203,18 (€ 241,78 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 272,69 (€ 324,50 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 989,16 (€ 1.177,10 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 219,22 (€ 260,87 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 486,56 (€ 579,00 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 973,47 (€ 1.158,43 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.373,98 (€ 2.825,04 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 139,02 (€ 165,43 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 203,18 (€ 241,78 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 272,69 (€ 324,50 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 989,16 (€ 1.177,10 inkl. MwSt.)
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3 years Basic Support Renewal
€ 326,15 (€ 388,12 inkl. MwSt.)
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3 years Standard Support Renewal
€ 486,56 (€ 579,00 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 646,97 (€ 769,89 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.373,98 (€ 2.825,04 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 272,69 (€ 324,50 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 411,19 (€ 489,31 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 540,03 (€ 642,63 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.978,32 (€ 2.354,20 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 433,09 (€ 515,38 inkl. MwSt.)
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