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Open-E Technical Support

€ 192,59 (€ 229,19 inkl. MwSt.)
Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
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€ 258,48 (€ 307,59 inkl. MwSt.)
Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
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€ 937,63 (€ 1.115,78 inkl. MwSt.)
Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
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€ 207,80 (€ 247,28 inkl. MwSt.)
Upgrade to 3 years Basic Support
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€ 461,21 (€ 548,84 inkl. MwSt.)
Upgrade to 3 years Standard Support
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€ 922,76 (€ 1.098,08 inkl. MwSt.)
Upgrade to 3 years Premium Support
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€ 2.250,31 (€ 2.677,86 inkl. MwSt.)
Upgrade to 3 years 24/7 Support
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€ 131,77 (€ 156,81 inkl. MwSt.)
1 year Basic Support Renewal Next business day / email only
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€ 192,59 (€ 229,19 inkl. MwSt.)
1 year Standard Support Renewal 8 business hour turn around/ phone or email
+

€ 258,48 (€ 307,59 inkl. MwSt.)
1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
+

€ 937,63 (€ 1.115,78 inkl. MwSt.)
1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
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€ 309,16 (€ 367,90 inkl. MwSt.)
3 years Basic Support Renewal
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€ 461,21 (€ 548,84 inkl. MwSt.)
3 years Standard Support Renewal
+

€ 613,26 (€ 729,78 inkl. MwSt.)
3 years Standard Support Reinstatement
+

€ 2.250,31 (€ 2.677,86 inkl. MwSt.)
3 years 24/7 Support Renewal
+

€ 258,48 (€ 307,59 inkl. MwSt.)
1 year Basic Support Reinstatement Next business day / email only
+

€ 389,77 (€ 463,82 inkl. MwSt.)
1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
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€ 511,90 (€ 609,15 inkl. MwSt.)
1 year Premium Support Reinstatement 4 business hour turn around / phone, email or remote console
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€ 1.875,26 (€ 2.231,55 inkl. MwSt.)
1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
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€ 410,53 (€ 488,53 inkl. MwSt.)
3 years Basic Support Reinstatement
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