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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 209,83 (€ 249,69 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 281,61 (€ 335,12 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.021,53 (€ 1.215,62 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 226,39 (€ 269,40 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 502,48 (€ 597,95 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 1.005,32 (€ 1.196,34 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.451,66 (€ 2.917,48 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 143,57 (€ 170,84 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 209,83 (€ 249,69 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 281,61 (€ 335,12 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.021,53 (€ 1.215,62 inkl. MwSt.)
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3 years Basic Support Renewal
€ 336,83 (€ 400,82 inkl. MwSt.)
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3 years Standard Support Renewal
€ 502,48 (€ 597,95 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 668,14 (€ 795,08 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.451,66 (€ 2.917,48 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 281,61 (€ 335,12 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 424,64 (€ 505,32 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 557,70 (€ 663,66 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 2.043,06 (€ 2.431,23 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 447,26 (€ 532,24 inkl. MwSt.)
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