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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
€ 209,15 (€ 248,89 inkl. MwSt.)
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Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
€ 280,71 (€ 334,04 inkl. MwSt.)
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Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.018,23 (€ 1.211,70 inkl. MwSt.)
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Upgrade to 3 years Basic Support
€ 225,66 (€ 268,53 inkl. MwSt.)
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Upgrade to 3 years Standard Support
€ 500,86 (€ 596,02 inkl. MwSt.)
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Upgrade to 3 years Premium Support
€ 1.002,08 (€ 1.192,48 inkl. MwSt.)
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Upgrade to 3 years 24/7 Support
€ 2.443,76 (€ 2.908,07 inkl. MwSt.)
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1 year Basic Support Renewal Next business day / email only
€ 143,10 (€ 170,29 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
€ 209,15 (€ 248,89 inkl. MwSt.)
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1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
€ 280,71 (€ 334,04 inkl. MwSt.)
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1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 1.018,23 (€ 1.211,70 inkl. MwSt.)
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3 years Basic Support Renewal
€ 335,74 (€ 399,53 inkl. MwSt.)
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3 years Standard Support Renewal
€ 500,86 (€ 596,02 inkl. MwSt.)
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3 years Standard Support Reinstatement

€ 665,98 (€ 792,52 inkl. MwSt.)
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3 years 24/7 Support Renewal
€ 2.443,76 (€ 2.908,07 inkl. MwSt.)
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1 year Basic Support Reinstatement Next business day / email only
€ 280,71 (€ 334,04 inkl. MwSt.)
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1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
€ 423,27 (€ 503,69 inkl. MwSt.)
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1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

€ 555,90 (€ 661,52 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
€ 2.036,47 (€ 2.423,39 inkl. MwSt.)
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3 years Basic Support Reinstatement
€ 445,82 (€ 530,53 inkl. MwSt.)
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