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Open-E Technical Support

Upgrade to 1 year Standard Support 8 business hour turn around/ phone or email
190,67 (226,90 inkl. MwSt.)
+

Upgrade to 1 year Premium Support 4 business hour turn around/ phone or email
255,91 (304,52 inkl. MwSt.)
+

Upgrade to 1 year Premium Support Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
928,27 (1.104,65 inkl. MwSt.)
+

Upgrade to 3 years Basic Support
205,72 (244,81 inkl. MwSt.)
+

Upgrade to 3 years Standard Support
456,61 (543,36 inkl. MwSt.)
+

Upgrade to 3 years Premium Support
913,55 (1.087,12 inkl. MwSt.)
+

Upgrade to 3 years 24/7 Support
2.227,85 (2.651,14 inkl. MwSt.)
+

1 year Basic Support Renewal Next business day / email only
130,46 (155,25 inkl. MwSt.)
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1 year Standard Support Renewal 8 business hour turn around/ phone or email
190,67 (226,90 inkl. MwSt.)
+

1 year Premium Support Renewal 4 business hour turn around / phone, email or remote console
255,91 (304,52 inkl. MwSt.)
+

1 year 24/7 Support Renewal Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
928,27 (1.104,65 inkl. MwSt.)
+

3 years Basic Support Renewal
306,08 (364,23 inkl. MwSt.)
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3 years Standard Support Renewal
456,61 (543,36 inkl. MwSt.)
+

3 years Standard Support Reinstatement

607,14 (722,50 inkl. MwSt.)
+

3 years 24/7 Support Renewal
2.227,85 (2.651,14 inkl. MwSt.)
+

1 year Basic Support Reinstatement Next business day / email only
255,91 (304,52 inkl. MwSt.)
+

1 year Standard Support Reinstatement 8 business hour turn around/ phone or email
385,88 (459,19 inkl. MwSt.)
+

1 year Premium Support Reinstatement
4 business hour turn around / phone, email or remote console

506,79 (603,08 inkl. MwSt.)
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1 year 24/7 Support Reinstatement Business hours: see Premium After hours: Up to 4 hours after submission of ticket, up to 5 incidents per year
1.856,55 (2.209,29 inkl. MwSt.)
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3 years Basic Support Reinstatement
406,43 (483,65 inkl. MwSt.)
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